Privacy Policy
How we handle and protect your information
Introduction
Econox is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, disclose, and protect personal information provided by our users. By using our services, you consent to the processing of your personal information in accordance with this Privacy Policy.
Information Collection and Use
We collect personal information from our users during the account registration process, including but not limited to their name, email address, phone number, and government-issued identification. We use this information to verify the user's identity, prevent fraud, and comply with regulatory requirements. We may also collect information about the user's transactions, including the amount and type of cryptocurrency bought or sold, the date and time of the transaction, and the user's IP address. We use this information to improve our services, prevent fraudulent activities, and comply with regulatory requirements.
Information Sharing
We may share personal information with our partners and service providers to enable them to perform services on our behalf, such as processing transactions, providing customer support, or conducting marketing activities. We require our partners and service providers to maintain the confidentiality and security of our users' personal information and to use it only for the purposes for which it was provided. We may also share personal information with law enforcement authorities, government agencies, or other third parties if we are required to do so by law, regulation, or court order, or if we believe that such disclosure is necessary to protect our users' safety, security, or property.
Data Retention and Security
We retain personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. We implement reasonable physical, technical, and administrative measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
User Rights
Our users have the right to access, correct, or delete their personal information, and to restrict or object to our processing of their personal information. Users can exercise these rights by contacting us at the contact information provided below.
Changes to the Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time, and we will notify our users of any material changes through our website or by email.
Contact Us
If you have any questions, concerns, or complaints regarding our privacy practices or this Privacy Policy, you can contact us at support@econox.com. We will respond to your request as soon as reasonably possible.